The producer offers high quality processing and finishing process that ensures constant quality and durable products that meet your expectations. Morava Wood boards come with a 15-years warranty in residential use against any manufacturing defect. Oil finishing durability cannot be guaranteed, since it depends on the maintenance provided by the floor’s owner. If maintenance is performed as described in the Installation instructions and using the recommended products, consumers will be able to benefit from their floor without needing to have it sanded and re-oiled.
Wood remains a natural product. An imperfection rate of total quantity below 5% is considered acceptable according to industry standards. Imperfections can be mainly the result of natural causes together with manufacturing process.
The provided warranty applies only if Installation and maintenance instructions as provided by the producer has been followed by owner/installer.
The warranty does not apply to non standard and stock deals
The producer will repair or replace defective planks, at its discretion. When a plank is installed, however, it is considered accepted without defects by the owner/installer. Before proceeding with plank installation, the installer or owner is responsible for a final inspection as regards category, manufacture and plant-made finishing. The owner/installer must make a reasonable selection and reject or cut wood planks that show an obvious defect, no matter its cause. The warranty applies to defective products that exceed 5% of the total quantity in square feet purchased by the client (excluding losses caused by cutting the planks at installation).
The warranty applies only to the product and excludes any other compensation such as, without limitation, any damage to the buildings in which the floor in installed, to the goods found therein, any injury or financial loss, etc.
Humidity is wood’s worst enemy. The rigorous control of ambient humidity in the premises, of the concrete covering, of the subfloor’s base, of the subfloor, and of finishing floor planks is indispensable for successful installation and usage.
Morava Wood assumes no liability at the warranty’s expiry, and will provide no compensation:
No retailer, agent, wholesaler, distributor, nor salesperson is entitled to modify the terms of this warranty.
Full General Terms and Conditions of Morava Wood here